Everything you need to know about completing your 360° feedback survey
You've been asked to provide feedback as part of a 360° assessment. Your input is incredibly valuable — it helps your colleague understand their strengths and identify areas for development.
Accessing your survey
There are two ways to access your surveys:
You'll receive an email with a direct link to your survey. Simply click the link — you'll be taken straight to the survey introduction page.
If you're logged in, click Surveys in the navigation menu. You'll see a list of all your assigned surveys with their status.
The My Surveys page shows you at a glance:
All surveys assigned to you
Surveys waiting for completion
Surveys you've finished
Surveys you can begin now
Each survey row shows:
Step-by-step guide to answering questions
When you open a survey, you'll first see an Introduction Page that tells you:
Click Start Survey when you're ready to begin.
Each question asks you to rate an aspect of the person's behaviour or performance. Here's how the rating scale works:
If you haven't had the opportunity to observe the behaviour described in, select Not Observed. This is perfectly fine — it's better to mark "Not Observed" than to guess.
Each question has an optional comment field where you can provide additional context. Comments are especially useful for:
Share a specific instance when the behaviour was demonstrated well.
Offer constructive ideas for how the person could improve.
Explain any circumstances that influenced your rating.
Questions are presented in pages (typically 5 questions per page). Use the navigation buttons to move through:
Great news — your progress is saved automatically! Each time you move to the next page of questions, your answers are saved. If you need to close the browser and come back later:
Finalising and sending your feedback
After answering all questions, you'll reach the Completion panel. Here you can:
You'll see a confirmation page thanking you for your feedback. The status of this survey on your My Surveys page will update to Completed.
How to make your feedback as helpful as possible
Your feedback makes a real difference. It helps people grow professionally and contributes to a better working environment for everyone.
Common questions about the survey process
Yes. Your individual responses are never shown directly to the person being assessed. Results are aggregated by rater category (e.g., all Peer ratings are averaged together). If there are fewer than 2 raters in a category, the responses may be grouped with another category to maintain anonymity.
Most surveys take between 10–20 minutes to complete, depending on the number of questions and how detailed your comments are. Remember, you can save your progress and return later.
No. Once you click Complete Survey, your responses are final. Please make sure you're satisfied with your answers before submitting. You can change answers at any time before final submission, and your progress is saved automatically.
Yes, this is completely normal. You may be assigned surveys for several different people if you work closely with multiple interviewees. Each survey is separate and your responses for each person are independent.
Select "Not Observed" when you haven't had the opportunity to see the behaviour described in the question. This is treated differently from a low score — it simply indicates you don't have enough information to rate that particular area.
Yes! The survey is fully responsive and works on mobile devices, tablets, and desktop computers. However, for the most comfortable experience, we recommend using a tablet or desktop.
If you have any questions or technical issues, don't hesitate to reach out.
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